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Support

Please feel free to contact us at sales@15theparty.com for additional support.

FAQ

When will my order arrive?

I successfully placed an order, but why haven’t I received a shipping confirmation?

I just placed an order, can I cancel it?

I emailed customer service, how long will it take them to respond?

I placed more than one order. Can you combine them to eliminate multiple shipping costs?

What forms of payment do you accept?

I tried to place an order and my credit card declined or gave me an error.

Why do my billing and shipping address have to match?

I placed an order and received an email saying the item(s) were out of stock.

What currency are your prices in?

Am I responsible for the Taxes and Duties added to my order?


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